Privacy Policy

Last updated: December 2024

1. Data Controller

MELT CONCEPT (hereinafter, “we” or “the Company”) is the data controller responsible for processing the personal data you provide through this website.

Contact email: info@agenciameltconcept.com
Website: flotarium.joelnavarroja.com

2. Data We Collect

We may collect the following types of personal data:

Contact data: name, email address, phone number.
Browsing data: IP address, browser type, pages visited.
Voluntarily provided data: information you send us through contact forms.

3. Purpose of Processing

We process your personal data for the following purposes:

Responding to your inquiries and information requests.
Managing the business relationship with you.
Sending you commercial communications (only if you have given your consent).
Improving our services and user experience.
Complying with legal obligations.

4. Legal Basis

The legal basis for processing your data is the consent you give us when submitting your data through our forms, as well as the company’s legitimate interest in managing business relationships and improving our services.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which they were collected and to determine any possible liabilities that may arise from those purposes.

6. Data Recipients

We will not share your personal data with third parties, except when required by law or when necessary for the provision of our services (e.g., hosting providers or email services).

7. Your Rights

You have the right to:

Access your personal data.
Rectify inaccurate data.
Request the deletion of your data.
Object to the processing of your data.
Request the limitation of processing.
Request data portability.

To exercise these rights, you can contact us at: info@agenciameltconcept.com

8. Security

We adopt the necessary technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

9. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes will be published on this page with the date of the last update.

10. Contact

If you have any questions about this privacy policy, you can contact us at: info@agenciameltconcept.com